Terms and Conditions

File-handling

Ink loves to print, and love print-ready digital files. If your file needs small changes or resizing, a file handling fee of $1/min (minimum $5 and inc. GST) may apply.

Layout

We’re happy to help with layout and making small changes to your design if need be. This will be charged at $1/min (minimum $5 and inc. GST).

Design

We love to design, and are happy to help with your project. Just grab one us for a chat. We’ll charge at $20/15 min (inc. GST) for any design work.

Payment and pickup

To keep things simple for everyone, you’ll be asked for payment at time of order. Inklings stand behind the quality of all their work, and pride ourselves on quality print.

Email ordering

If you’re not an account customer, you may be asked for payment at time of order. You can do this by using our online system (inkdigital.co.nz/order), credit card, or EFTPOS directly to our account, or payment on pickup.*

*If you don’t pick up and decide to cancel without fair warning you’ll still be charged 100%.

Online ordering

Please use our online payment gateway and ordering system at inkdigital.co.nz/order. Have your prints couriered or pick up from our shop.

General disclaimer

Inklings care about print. All our machines are calibrated daily, use the latest software available, and all our staff are enthusiastic about getting the best print possible into your hands.

If your print isn’t to your expectations, get in touch with us within 14 days, and we’ll see what we can do. 

Sometimes printing errors can be a results of:

  • improperly flattened files
  • file corruption
  • incorrect colour space

If this is the case, we may have to charge you for a reprint.